Client Results & Testimonials
Hear what other CIO’s and IT leaders are saying about Cactus Technology Solutions and the benefits of a Trusted Advisor.
Before Cactus, we had problems switching mobile phones between carriers, paying out, and early termination fees. Becky introduced us to a new service that saved us about a quarter of our bill a month and made it easy to switch our users between carriers without any penalties. Anytime we need a technology solution, we always get with Cactus to see what they will recommend first. The team at Cactus is very upbeat, helpful, and hands-on.
Cactus has a team approach. When we had service issues or cable cuts, their responsiveness has been incredible. When we had just AT&T, there wasn’t a face to the vendor, they change who your rep is all the time, and when we got with Cactus, there was a face and a name to our service. Cactus can look at different solutions and have the tools to find what works best for our business. We did upgrade our bandwidth in Abilene, and Cactus managed that transition and was very good at handling the process step by step and getting it done efficiently. They’re just your complete one-stop-shop for all of your technology needs- voice and data. They’re the kind of company you really enjoy doing business with.
Before Cactus, we would have a new “Account Manager” from AT&T every other year. The new person never knew what projects were in the works, or what deliverables we had been promised. Every time we had to re-negotiate everything. We had stacks of bills from various vendors, under contracts agreed to by various internal departments. It was a mess. I can see light at the end of the tunnel! It finally feels like we’re getting a handle on our telecom bills.
Anybody looking for a partner who can lower the administrative burden of managing their various service providers should consider Cactus Technology Solutions and Robbin Metuh always delivered on the things she promised.
It’s not a fun task to begin the process of identifying, calling and selecting the ideal vendor for any IT or telecom solution; but Becky Anderson from Cactus Technology Solutions stepped in and handled it for us in a professional, proactive, and timely manner; I rely on Becky immensely. Becky did all the leg work, brought solid solutions to meet our checklist of needs, and assured the three options met the our demands.
When you can find a solution provider who takes the headache out of working with AT&T, you have found the pinnacle of customer service. Working with Becky and Cactus Technology is what one needs with regards to their IT infrastructure – great to work with, quick response and resolution, and just an overall professionalism needed in today’s volatile business climate.
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